Vertical Dealer
Automotive News and Reviews You Can Use
Vertical Dealer is a privately funded independent Automotive Industry Review Board created to accelerate awareness of dealership best practices that apply to customer satisfaction and quality service, as well as dealership marketing and sales operations.
Capitol Hyundai Reviews
Capitol Hyundai has seen a major spike in consumer accolades in recent months. Here is a listing of some of the consumer reviews that have come to us in 2008:
http://www.betterdealer.org/?s=Capitol+Hyundai
Tags: Capitol Hyundai
Sunnyvale Ford Still the Sales and Service Leader
Sunnyvale Ford continues to lead our surveys for quality sales and service experience.
Here are some of the customer responses that epitomize the quality service at Sunnyvale Ford.
Tags: Sunnyvale Ford
Hubacher Auto Center - Outstanding
Dear Hubacher Auto Center,
I felt compelled to tell you, the entire staff at Hubacher is outstanding! From the greeter with the coffee to the service writer and then the cashier. Everybody is friendly and it is a pleasure to do business with such a fine dealership.
Donald H.
Sacramento, CA.
Tags: Hubacher Auto Center
How to Have a Satisfying Used Car Buying Experience
Having Purchased my share of used cars over the years I have found that the reason for most unsatisfying used car purchases, arise from not knowing 3 simple principles that will will completely change the outcome of the used car buying experience.
Whether you have excellent credit or are one of the many more used car buyers with marginal or bad credit, read on, and set yourself up for a better used car buying experience.
Once you have found a dealer with a used car that suits your needs and budget:
1. Ask to have the car looked at by your own mechanic! This is critical, no excuses allowed. With all the Katrina cars literally floating around you will end up feeling like an IDIOT if you don’t have every used car you want to buy looked over by a professional mechanic BEFORE you purchase it.
2. Know your financial credit situation. If you have good credit (650+) then fine, you are in good shape to have an easy time. If however you have poor credit then PREPARE TO WAIT while the dealership attempts to find a lender who will carry you, AND be prepared to pay A MUCH HIGHER INTEREST RATE. Hey it’s your credit rating. You earned it, now you just have to deal with it.
3. Understand the dynamics of buying a used vehicle on an extended credit contract. For poor credit buyers, the most affordable cars will have at least 60K-80K or more miles on them. This means at best only one to two years of driving before expensive major maintenance work will be required in most cases. If you take out a high interest loan for 3-5 years on this vehicle you will end up deep in debt on a car that has little or no value without additional outlays of major cash to fix it. This upside down financial situation can often cause bitter resentment toward the dealer, and if payments are missed can spiral into even more credit problems for the buyer.
In conclusion: Be Aware, be smart. Know what you are getting into.
People with good credit go in with cash down payments and a high quality credit rating. They will almost always have an easy and enjoyable experience.
People with poor credit however almost always have a universally bad experience for all of the reasons outlined above.
A far better solution for poor credit buyers is to pay cash to a private owner, such as you will find in your local paper or on Craigslist.com . The same rule #1 applies. If the owner won’t let you have the car examined by your own mechanic, walk away. If the car checks out OK, then just pay cash and be done with it. This way you are cashed out on the deal with nothing more to owe to the bank. So you won’t end up down and out of luck, with no car and big debt to a lender.
Tags: How to Buy a Used Car, Used Car Sales
Capitol Subaru Service
Thank you Capitol Subaru! For doing a wonderful job fixing my Tribeca. No more hard times starting, and it runs smooth as silk. Great job!
Martha L.
Saratoga, CA.
Tags: Capitol Subaru, Del Grande Dealer Group, San Jose Subaru
Capitol Hyundai Good Service
Good service, very friendly and organized. Great job. Keep up the good work!
Thanks,
Marv L.
Los Gatos, CA.
Tags: Capitol Hyundai
Capitol VW Review
I had a good experience at Capitol VW in San Jose. I worked with salesman Loyd to purchase a 2008 Touareg2. I enjoyed the experience and would buy from Loyd again.
Marty N.
Sunnyvale, CA.
Tags: Capitol Volkswagen, Capitol VW
Sonnen Motors Good Used Cars
Of all the used car dealers in Northern California I have purchased used vehicles from, I would have to say that Sonnen Motors is the one place I have shopped that has a perfect record in terms of quality cars at a fair price. While other used cars have sputtered and died within two years, the quality used cars I have purchased at Sonnen have out-performed them all lasting many tens of thousands of miles beyond the purchase.
Time tested and recommended, Sonnen Motors…
Wayne S.
Sacramento, CA.
Sonnen Motorcars Excellent Deal
I was able to get what I think was an excellent deal on a new Volkswagen Passat at Sonnen Motorcars in San Rafael. Five stars for sales manager Matt Forsythe for making me feel comfortable and getting the deal done to my satisfaction.
James R.
San Francisco, CA.
Tags: Sonnen Motorcars
Capitol Suzuki Very Good
I like Capitol Suzuki for service. I took my 2008 XL7 to them for my 6K checkup. I was pleased with the courteous service I received. I recommend Capitol Suzuki.
Serina N.
Milpitas, CA.
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